1. Universal

All achievements which are produced by the online shop www.shop-furreal.com owned by the company Furreal Fabrics for the customer occur exclusively on the basis of the following general terms of business in the version valid with the respective contract end. Divergent regulations have only validity if they were agreed between on-line shop and customer individually.

2. Contract end

2.1 The offers of the online shop on the Internet show a non-binding request to the customer to order goods in the online shop.

2.2 By the order of the desired goods on the Internet the customer delivers an obliging offer on end of a bill of sale.

2.3 The online shop confirms the access of the order immediately, not later than 5 working days after receiving the purchase order. The order confirmation as well as the acceptance of a telephone order still show no contractual acceptance on our part. The offer acceptance by us occurs only, while we bring the product to the dispatch to you. You receive (within 3-30 working days, NOTICE: see dispatch time in §4) a written dispatch confirmation by e-mail. Nevertheless, the customer is bound at most 30 working days to his offer.

2.4 Subject matter of the contract is the product ordered by the customer. Regarding the state, obtains the offer description, for the rest, is valid §434 passage 1 is valid, sentence 3 Civil Code.

3. Cancellation instruction

Cancellation right

You have the right to revoke this contract within fourteen days without giving reasons. The cancellation term amounts fourteen days from the day in which you or one third party named by you, which is not the carrier, have taken goods in possession or has. To use your cancellation right, you must contact us

Furreal Fabrics
St. Gerogstraße 8
20099 Hamburg

E-Mail: info@shop-furreal.com

through an unequivocal explanation (e. g. , a letter sent by post, or e-mail) inform about your decision to revoke this contract.

For the protection of the cancellation term it is sufficient that you send the communication about the exercise of the cancellation right before the cancellation term.

Results of the cancellation

If you revoke this contract, we have paid you all payments which we have received from you, including the delivery expenses (except for the additional costs which arise from the fact that you have chosen another kind of the delivery than which from us offered, most favorable standard delivery) back immediately and at the latest within fourteen days from the day in which the communication about your cancellation of this contract has arrived us. For this repayment, we use the same currency which you have used with the original transaction, unless, something else was agreed with you; in no case remunerations are calculated to you because of this repayment.
We can refuse the repayment, until we have got back the goods again or you have given us the proof that you have sent back the goods, depending on which is the former time.

You must send us the goods immediately and, in any case, at the latest within fourteen days from the day in which you inform us about the cancellation of this contract. The term is protected if you send the goods before the term of fourteen days.

You must arise for any depreciation of the goods only if this depreciation is not due to e.g. the check of the state, qualities and functionality of the goods necessary dealing with them.

4. Delivery

4.1 All articles will be immediately shipped as far as they´re in stock.

The delivery occurs worldwide.

4.2 The delivery time within Germany amounts, as far as not declared differently with the offer, maximum 20 working days. The delivery occurs at the latest within 17 working days (Monday till Friday, holidays except) after issuance of the payment order to the transferring loan institute or after contract end.

For foreign deliveries the delivery time, as far as not differently declared with the offer, maximum 30 working days. The delivery occurs at the latest within 20 working days (Monday till Friday, holidays except) after granting of the payment order to the transferring loan institute or after contract end.

4.3 Should an article not be available short termed, we inform you by e-mail about the expected delivery time, provided that an address of you is given to us.

Your legal claims remain untouched.

5. Packing charges and forwarding expenses

5.1 We offer the following shipping methods:

DHL standard dispatch
DHL international dispatch

5.2 Delivery within Germany and international foreign deliveries and packing charges are free of forwarding costs.

5.3 Returned Shipments are paid by the customer due to the fact that we offer free shipping worldwide.
6. Payment, retention of title

6.1 All quoted prices are gross prices in euro or the US dollar which contain the legal value tax of currently 19%. The prices valid on the order day.

6.2 For delivery within Germany and Internationally the following payment methods are possible:

by credit card (Mastercard, VISA, American Express)

by KLARNA installments

by manual bank transfer

6.3 Up to the entire payment the delivered goods remain our property (retention of title after §§158, 449 Civil Code). About execution measures of third party in the reservation product the customer has to inform us immediately under handing over of the necessary documents for an intervention; this is also valid for interferences of other kind. No matter what the customer must indicate the valid rights of the goods to the third party in the first place.

7. Guarantee

If the subsequent performance has occurred in the way of the spare delivery, the customer is obliged to send back the first delivered product within 30 days to us on our costs. The return of the defective product must occur according to the legal regulations. We reserve ourselves to assert compensation under the legally regulated conditions.

8. Liability for defects

Information about the liability for defects: the legal liability for defects is valid.

9. Data protection

The data requested on this website to the establishment of contact and demands of information are treated strictly confidentially, and are not put to no third party at possession. The use of the data serves exclusively for the winding up of standards of information, and for the establishment of contact. All information is voluntary.

10. Copyright

The contents provided by the side operators and works on these sides are defeated by the German copyright. The duplication, treatment, spreading and every kind of the utilization beyond the borders of the copyright need the written approval of the respective author or creator. Downloads and copies of this side are permitted only for the private, not commercial use. As far as the contents on this side were not provided by the operator, the copyrights of third party are considered. Contents of third party are marked as those. Should you become attentive, nevertheless, to a copyright infringement, we ask for a suitable tip. While becoming known of law breakings we will immediately remove such contents.

11. Other

To the settlement of disputes in on-line trade between consumer and trader, the EU commission has furnished a platform (the so-called OS- platform). You can reach this platform as well as further information under the following link: http://ec.europa.eu/consumers/odr
12. Contents and links on our sides

12.1 The contents of our sides were provided with the biggest care. Nevertheless, for the correctness, completeness and actuality of the contents we cannot take over guarantee. As official suppliers we are responsible according to §7 passage 1 TMG for own contents on these sides according to the general laws. Nevertheless, after §§8 to 10 TMG we are not obliged as an official supplier to supervise transmitted or stored foreign information or to do research after circumstances which point to an illegal activity. Obligations to the distance or blockage of the use of information according to the general laws remain untouched from this. Nevertheless, a relevant liability is possible only from the time of the knowledge of a concrete law breaking. While becoming known of suitable law breakings we will immediately remove these contents.

Our offer contains links to external web pages of third on whose contents we have no influence.

For these foreign contents we cannot take over guarantee. The respective supplier or operator of the sides is always responsible for the contents of the linked sides.

The linked sides were checked at the time of the linking for possible legal offence. Illegal contents were not recognizable at the time of the linking. Nevertheless, a permanent content control of the linked sides is not reasonable without concrete clues of a law breaking. While becoming known of law breakings we will immediately remove such links.

13. Final regulations

The validity of the UN-purchase right is excluded, German right is valid. With a purchase order the general terms of business of the on-line shop are recognized.

If the customer has no general legal venue in Germany or in another EU member state, is excluding legal venue for all disputes from this contract our place of business.